

Free Shipping
I always offer free standard shipping worldwide.

Craftsmanship Guarantee
Every piece is made with great care and attention to detail. If you're not completely satisfied, I will personally make it right.

30-Day Returns
You can easily return or exchange your order within 30 days, no questions asked (also applies to sale items).

Timeless & Enduring
All my jewelry is built to last and made to be worn every day, anywhere.
Frequently Asked Questions
I'm always here to help! Whether you have a question or just want to chat about my jewelry, I'm available every day of the week.
My hours:
- Mon - Fri: 9:00 AM - 5:00 PM
- Sat - Sun: 10:00 AM - 4:00 PM
I'll do my best to get back to you within 48 hours but always strive to respond as quickly as I can.
Email me at: info@lou-jewel.com
I want you to love your pieces as much as I loved making it. You can return your order within 30 days of receiving it.
Yes. My jewelry is crafted with high-quality materials and is designed to last.
On top of that, my pieces are designed to be highly water-resistant and durable, maintaining their color and shine even with regular exposure to water.
Every piece I make is crafted with care and attention to detail. I handpick the finest gems and materials, and I personally oversee every step of the process in my studio.
My goal is to create a jewelry piece that not only looks beautiful but also lasts for years to come.
I've made it simple and secure. My store takes American Express, Mastercard, Visa, Apple Pay, Google Pay, PayPal and Klarna.
Yes, I’m happy to offer FREE shipping! Once your jewelry is on its way, I’ll send you a tracking number so you can follow its journey from my hands to yours.